1
Contact information
2
Baggage details
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Required documentation
The brand of the suitcase must appear visible in one of the attached photos. If your luggage has no brand, please indicate in this box "without brand"

Photos of damaged luggage. Please attach at least one frontal photo of the entire suitcase and two detailed photos of the damage.

Mín 3 pictures - Máx 5 pictures

Size of luggage

Ruedas incluidas

Please, send a clear picture of the following documents. We recommend taking screenshots to speed up the upload process to our system. PDF documents are not accepted.

Passport ID

We now need you to download this form and return it to us once completed.

Download form

YOUR AIRLINE DOES NOT NEED MORE DOCUMENTATION

IMPORTANT:

Due to the high number of images contained in this form and depending on the connection speed, transmission may be delayed.

Please press the "SEND" button and wait a few seconds.
Thank you.